Designing for Homelessness
User Research and Synthesis
The i-team interviewed over 120 individuals who were either currently experiencing homelessness or had previously experienced homelessness. Our team also work with service and front line providers to understand their challenges. In addition to supporting user research, synthesis, prototyping, and ideation, I also worked on workshops for:
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Service Design
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Open Data and Metrics
Personas - Digital Navigation
Data Profiles
Artifacts
Media
Austin's Next Shot at Ending Homelessness, The Austin Chronicle, August 24, 208
Library of user personas for open data, Sunlight Foundation
Reforming services for people experiencing homelessness, Sunlight Foundation
Innovation team sets sights on bedbugs, overcrowding at homeless shelter, Austin Monitor