Designing for Homelessness 

 User Research and Synthesis 

The i-team interviewed over 120 individuals who were either currently experiencing homelessness or had previously experienced homelessness. Our team also work with service and front line providers to understand their challenges. In addition to supporting user research, synthesis, prototyping, and ideation, I also worked on workshops for:

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• Service Design 

• Open Data and Metrics

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 Personas - Digital Navigation 

 Data Profiles 

 Artifacts 

Media

Austin's Next Shot at Ending Homelessness, The Austin Chronicle, August 24, 208

Library of user personas for open data, Sunlight Foundation 

Reforming services for people experiencing homelessness, Sunlight Foundation

Innovation team sets sights on bedbugs, overcrowding at homeless shelter, Austin Monitor

For more information on the project visit the Solve for Homelessness site